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Terms and Conditions
Last updated: 9 October 2026
1. About these Terms
1.1 These Terms of Service (Terms) apply to your use of izimini.com (Site) and to purchases from IZIMINI PTY LTD, ABN 67 653 013 524 (IZIMINI, we, us, our).
1.2 By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
1.3 These Terms include our Privacy Policy, Shipping Policy and Returns and Refunds Policy, and any specific terms published for a promotion. If a promotion's specific terms conflict with these Terms, the promotion's terms apply to that promotion.
1.4 Our online store is hosted on Shopify. Some payments, deliveries and our referral programme are handled by third-party providers, as described below.
2. Your rights under the Australian Consumer Law
2.1 Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded (Non-Excludable Rights). Every other clause in these Terms is subject to this clause.
2.2 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
2.3 Where these Terms say we are not responsible or liable for something, that applies only to the extent permitted by law and does not affect your Non-Excludable Rights.
2.4 If you are outside Australia, the consumer laws of your country may also give you rights that cannot be excluded.
3. Using the Site
3.1 You must be at least 18 years old to place an order, or have the consent of a parent or guardian who accepts these Terms on your behalf.
3.2 If you create an account, you must give accurate information, keep your login details secure and tell us promptly if you think your account has been used without permission.
3.3 We take reasonable care to keep the Site accurate and available. However, we may need to suspend the Site from time to time for maintenance, security or reasons outside our control, and we will try to keep any disruption to a minimum.
3.4 Information on the Site is general in nature. If you have specific needs (for example, allergies or sensitivities), please check product details carefully or contact us before purchasing.
4. Products, prices and orders
4.1 Prices. Prices are in Australian dollars and include GST unless stated otherwise. Delivery fees and any other charges are shown at checkout before you pay. Prices may change, but the price that applies to your order is the price shown when you placed it, subject to clause 4.5.
4.2 Product display. We try to show our products accurately. Colours can look different depending on your screen, and images may include styling items that are not part of the product.
4.3 Placing an order. When you place an order, you make an offer to buy the products. A contract is formed when we send you an order confirmation email.
4.4 Cancelling orders. We may decline or cancel an order, in whole or in part, if:
- the product is out of stock or no longer available;
- we reasonably suspect fraud or unauthorised use of a payment method;
- the order exceeds a stated quantity limit, or we reasonably believe it is for resale;
- the order involves misuse of a discount code or a breach of these Terms; or
- there is an obvious pricing or description error (see clause 4.5).
If we cancel an order, we will tell you and refund the full amount paid for the cancelled products, including any related delivery fee, to your original payment method.
4.5 Errors. If a product is listed at a price or with a description that is obviously wrong, we will contact you before dispatch and you may choose to proceed at the correct price or cancel for a full refund.
4.6 Payment. Payments are processed by Shopify Payments, PayPal and Afterpay. Card details are encrypted in transit, and we do not store your full card details. Buy-now-pay-later services are subject to the provider's own terms.
4.7 Availability. We may limit sales of products to certain countries or regions, limit quantities per person, household, account, payment method or delivery address, and discontinue products at any time. This does not affect orders we have already accepted, except as set out in clause 4.4.
5. Delivery, returns and refunds
5.1 Delivery options, costs and estimated timeframes are set out in our Shipping Policy and at checkout. Timeframes are estimates; if your order will be significantly delayed, we will let you know and you may cancel any undispatched products for a full refund. Free standard shipping is available on orders that reach the threshold for your country, as set out in our Shipping Policy.
5.2 Ownership of products passes to you once we receive full payment. Risk of loss or damage passes to you on delivery.
5.3 Change-of-mind returns are offered under our Returns and Refunds Policy. That policy is in addition to, and does not limit, your Non-Excludable Rights for faulty, unsafe or misdescribed products.
6. Promotions and discount codes
6.1 General. We may offer promotions, discount codes, welcome offers and other incentives (Promotions). Unless a Promotion's own terms say otherwise, this clause 6 applies to all Promotions.
6.2 Welcome discount. New customers who subscribe to our mailing list receive a 10% welcome discount code. It:
- may be used once, on your first order only;
- is limited to one use per person, household, email address and payment method; and
- is valid for 3 days from the date it is sent.
If we reasonably believe the welcome discount has been used by an existing customer or through multiple accounts, we may remove the discount before dispatch. We will tell you, and you may choose to proceed at full price or cancel for a full refund.
6.3 Combining discounts. Only one discount code can be used per order. Discount codes cannot be combined with other discount codes or promotions unless we say otherwise.
6.4 Conditions of use. Discount codes:
- have no cash value and cannot be exchanged for cash or store credit;
- cannot be applied to past orders , gift cards or delivery fees unless stated;
- are valid only for the products and period stated;
- if issued to a specific person, are for that person's use only and must not be sold, transferred or published.
6.5 Codes published by third parties. We are not responsible for discount codes published on third-party websites, including coupon and deal sites. Codes that are expired, invalid or obtained in breach of these Terms may not work.
6.6 Refunds on discounted orders. If you return part of a discounted order, the refund will reflect the price you actually paid for the returned products.
6.7 Changes to Promotions. We may change, suspend or end a Promotion at any time, but this will not affect orders already placed.
7. Referral programme
7.1 Overview. Our referral programme is run through Referrly and is open to approved partners. Partners are also bound by the programme terms they accept when joining and by Referrly's terms. Joining does not create an employment, agency or partnership relationship.
7.2 Rules. Referral codes are for genuine personal recommendations. Partners must clearly disclose that they earn commission, and must not list their code on coupon, deal or cashback websites, use their own code, or send spam.
7.3 Breaches. If a partner breaches these rules, we may deactivate their code, end their participation and withhold commission on sales attributable to the breach. Unless the breach is serious, we will first give the partner 7 days to respond. Commission on qualifying sales made before the breach will be paid as usual.
8. Third parties, reviews and intellectual property
8.1 Third-party tools and links. The Site may include links to, or tools provided by, third parties (for example, payment, delivery tracking or review services). Those services are governed by their own terms, and we do not control their content.
8.2 Reviews and submissions. If you submit a review, photo, comment or idea, you confirm it is your own genuine experience, is not misleading and does not infringe anyone's rights. You give us a non-exclusive, royalty-free licence to use, display and reproduce it in connection with IZIMINI, and we will credit you where reasonable. We are not obliged to keep ideas or suggestions you send us confidential, or to pay for them. We publish genuine reviews whether positive or negative. We may remove content that is unlawful, offensive, unrelated to our products or in breach of these Terms.
8.3 Our intellectual property. All content on the Site, including our name, logo, product designs, images and text, is owned by or licensed to IZIMINI. You may use it only to browse and shop for personal, non-commercial purposes, and may not copy, reproduce or resell it without our written permission.
9. Privacy and marketing
9.1 We collect and handle personal information in accordance with our Privacy Policy and applicable privacy law, including the Privacy Act 1988 (Cth) where it applies to us.
9.2 We send marketing emails and SMS only where you have consented, for example by subscribing to receive the welcome discount. Every marketing message includes a way to unsubscribe, and we will act on unsubscribe requests within 5 business days, as required by the Spam Act 2003 (Cth).
10. Prohibited uses
10.1 You must not use the Site or our products:
- for any unlawful purpose, or to encourage others to act unlawfully;
- to infringe our or anyone else's intellectual property or privacy;
- to harass, abuse, defame or discriminate against anyone;
- to give false or misleading information, including in orders, accounts or reviews, or to impersonate anyone;
- to send spam or phishing messages, upload viruses or other malicious code, or to interfere with the Site's security or operation;
- to scrape, crawl or collect data from the Site using automated means without our written permission, or to collect other people's personal information; or
- to misuse discount codes or the referral programme in breach of clauses 6 or 7.
10.2 If you breach this clause, we may suspend or close your account and cancel affected orders (with a refund of amounts paid for undispatched products), in addition to any other rights we have by law.
11. Liability and indemnity
11.1 This clause 11 is subject to clause 2 (your Non-Excludable Rights).
11.2 To the extent permitted by law, we are not liable for any loss that was not reasonably foreseeable when you placed your order, or for loss of profits, revenue or business opportunity if you use our products for business purposes.
11.3 Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or deliberate misconduct.
11.4 You agree to compensate IZIMINI for reasonable losses and costs (including reasonable legal costs) arising from a third-party claim caused by your breach of these Terms or your unlawful conduct. Your liability under this clause is reduced to the extent the loss was caused or contributed to by our own act or omission.
12. Changes, general terms and contact
12.1 Changes to these Terms. We may update these Terms to reflect changes in the law, our products or how we operate. The updated Terms will be posted on this page with a new "Last updated" date and apply from that date. Changes will not apply to orders placed before the update. For significant changes affecting account holders or Partners, we will also notify you by email.
12.2 Complaints. If you have a complaint, please contact us first and we will aim to respond within 5 business days. You can also contact NSW Fair Trading or the consumer protection agency in your state or territory.
12.3 Severability. If any part of these Terms is found to be invalid or unenforceable, that part will be read down or severed, and the rest of these Terms will continue to apply.
12.4 Waiver. If we do not enforce a right under these Terms straight away, we can still enforce it later.
12.5 Entire agreement. These Terms, and the policies referred to in clause 1.3, are the entire agreement between you and us about their subject matter. Partners may also have a separate written agreement with us, which applies alongside clause 7.
12.6 Survival. Clauses that by their nature should continue after these Terms end (including those about payment, intellectual property, liability and indemnity) continue to apply, as do any obligations already incurred.
12.7 Headings. Headings are for convenience only and do not affect how these Terms are interpreted.
12.8 Governing law. These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales.
12.9 Contact us.
IZIMINI PTY LTD, ABN 67 653 013 524
Email: contact@izimini.com